When you’re an AVG 2014 customer, it’s great to know that AVG is running quietly in the background, helping to keep you protected against malware and scams.

Every now and again, when your surfing the web or downloading some files, you may see an AVG pop-up that tells you it has just detected a threat, either on your machine or on the webpage you are trying to access.

You then have a choice in how to proceed depending on whether or not you feel the threat has been accurately detected.

Finding malware on your machine can be a pretty scary experience. You often wonder whether removing it might cause further damage, that’s why we’ve created this video, to help you make the best decisions when it comes to removing malware and show you how to do so safely.