We would like to inform our valued customers that AVG has taken the difficult business decision to retire its consumer online backup product, AVG LiveKive.

We have a number of core protection, performance and privacy products that we find are consistently popular with our customers. We also offer some complementary products in other areas for which we evaluate whether to continue updating on an ongoing basis based on the levels of usage. This is unfortunately the case with AVG LiveKive.


Next steps for AVG LiveKive customers

As of April 9, 2014, our AVG LiveKive customers will no longer be able to upload new files to their AVG LiveKive storage. Customers will have until August 17, 2014 to download and save any files they want to keep.

On August 18, 2014, all files left on the AVG LiveKive system will be deleted and will no longer be available. No other AVG services or products will be affected.

We apologize for any inconvenience this may cause. Users looking for alternatives may find this PC Pro article a useful place to start.

If you have any questions about your AVG LiveKive account or require further information about the termination of AVG LiveKive services, please contact our AVG Customer support team who are ready to help you.