The AVG Anti-Theft service is designed to help and support AVG AntiVirus for Android users in case their mobile device is lost or stolen. To benefit from this feature, users must register their device which requires an active internet connection. Having registered, you can easily Locate, Wipe, Shout or Lock your device through the Remote Management web interface.
False positive alarms
We received a couple of false positive reports on forums in the past week. Any AntiVirus software may detect a legitimate application as malcious when a part of its code is similar to code in newly created malware. AVG implements advanced anti-false mechanisms to minimize risk of false alarms to prevent this. We have prepared the AVG detects infection on file that I suppose to be clean article for the rare incidences when AVG detects a clean file.
AVG Firewall is missing
AVG 2013 users are often confused why the Firewall icon shows the ACTIVATE NOW status.
We would like to let you know that this is not an error message but to inform users that another layer of protection is available. It is displayed only in the AVG AntiVirus and AVG Free editions as Firewall protection is part of the AVG Internet Security and AVG Premium Security products. If you would like to maximize your protection and activate Firewall in your AVG just click on the Firewall button and follow displayed instructions.
Please be informed that the process called vprot.exe (VProtect Application) is legitimate part of the AVG toolbar. If you’d like more information, we have prepared the What is VProtect Application and vprot.exe article where you can find more further details and instructions on how to fix common issues.
AVG PC TuneUp 2014 BETA
We’re happy to introduce the Beta version of brand new AVG PC TuneUp 2014. Apart from further cleaning definitions improvements, we also added two new features. One of them is Duplicate Finder which allows you to search for and delete duplicate files on your hard drive. The other one is Flight Mode which provides a simple switch to turn off Wifi and Bluetooth connections and thus prolong your battery life. The full list of improvements can be found here.
Visit AVG Beta portal if you are interested in early testing of new version of AVG PC TuneUp 2014 or just want to find out more. Your feedback is valuable to us. Therefore, the most active participants of the test will have a chance to win one of these amazing prizes – iPad Retina and a bunch of Amazon.com vouchers! (Terms & Conditions).
If you have any questions about any of these issues or need help resolving them, please contact AVG customer care experts.